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2024 BFCM Email Marketing Recap

An example of how to interpret BFCM email marketing scores.

Updated over 6 months ago

Introduction

This is a big picture view of the email marketing results during 2024 BFCM time interval.

BFCM Week

  • The 7-day period beginning on Thanksgiving Day (Thursday) and ending the following Wednesday

Summary Results

Channel

Revenue Contribution

Share of All Revenue

Gain (Loss)

Score

Assessment

Email Marketing

'$6,997,248'

'49.16%'

'$(4,349,094.)'

'43'

“Poor”

Key Insights:

  • An email marketing share of '49.16%' of total revenue indicates a "very high" contribution to overall company revenue during BFCM Week.

  • Having a “Poor” score of 43 indicates "results below brand potential".

Table Legend

Revenue Contribution: Total revenue generated from paid marketing during BFCM Week.

Share of All Revenue: Percentage of total revenue attributed to paid marketing.

Gain (Loss): Revenue gained or lost based on the difference between paid and organic marketing RPV.

Score: Paid marketing score.

Assessment: Descriptive indicator of the score value.

Customer Lifecycle Scores

Customer lifecycle scoring below helps you assess the quality of the customer experience at each stage of the buying lifecycle.

Lifecycle Stage

Score

Assessment

Acquisition

43

Poor

Engagement

44

Poor

Monetization

47

Fair

Retention

36

Very Poor

Priority: "Retention" is the weakest stage in customer lifecycle.

Action: Use "2025 BFCM Retention Boost" to discover products that boost email retention rates.

Scores Spread: ‘11’ – “High”

This score indicates "urgent need to improve the weakest lifecycle stage."

BFCM Week vs. Pre-BFCM Week Lift Analysis

  • Pre-BFCM Week: the 30 days leading up to Thanksgiving Day.

Lift analysis below assesses whether strategies developed in the pre-BFCM Week period delivered equal results during BFCM Week.

Lifecycle Stage

Pre-BFCM

BFCM Week

Lift

Indicator

Acquisition

'50'

'43'

'(7)'

Big disconnect

Engagement

'44'

'44'

'0'

Moderate disconnect

Monetization

'41'

'47'

'6'

Fair pickup

Retention

'52'

'36'

'(16)'

Very big disconnect

Priority: "Retention" had the biggest decline in lift between two time intervals.

Action: Use "2025 BFCM Retention Boost" to discover products that boost email retention rates.

Overall lift change: '-4'

Indicator of a "major disconnect" between pre-BFCM strategies and BFCM Week results.

Conclusion

The 2024 BFCM results demonstrate "Poor" overall performance (Score '43'), "very high" of email to overall revenue. "Retention" was the weakest lifecycle stage. The overall '-4' lift indicates a major disconnect between two time intervals with biggest drop for "Retention" lifecycle stage.

Next step: Use "2025 BFCM Retention Boost" to discover products that boost email retention rates.

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